We present a detailed analysis of the quantum description of electro-optical phase modulation. The results define a black-box type model for this device, which may be especially useful in the engineering steps leading to the design of complex quantum information systems incorporating one or more of these devices. By constructing an explicit representation of the phase modulation scattering operator, it is shown that an approach based entirely on its classical description leads to unphysical modes associated to non-positive frequencies. After modifying this operator, phase modulation is described, for the first time to the best of our knowledge, in terms of a unitary scattering operator $\widehat{S}$ defined over positive-frequency modes. The modifications introduced by $\widehat{S}$ in the process of sideband generation by phase modulation are shown to be insignificant when the radiation belongs to optical bands, thus being consistent with the classical description. Finally, the model is employed to characterize the important case of multitone radio- frequency modulation of an optical signal.