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OSA Library Resource Center

Welcome to the new OSA Library Resource Center. Recognizing your need to have data at your finger tips, we have developed some critical resources to help you better manage your subscriptions to OSA publications. These resources include access to COUNTER compliant and other related usage statistics, your current account information, access to your institution's subscription history, as well as a view into the personalized My InfoBase service as seen by your patrons.

Should you have any questions about your institution's subscriptions or require any assistance with this service center, please do not hesitate to contact us at elec@osa.org or +1.202.416.1901.


Ordering & Customer Service

If you have a question or would like to place order, please contact your local agent or OSA directly.


OSA's direct payment address is

The Optical Society (OSA)
2010 Massachusetts Avenue NW
Washington, DC 20036

Listed below are OSA's Sales Representatives:

Orders from USA and Canada:

Alan Tourtlotte, OSA Publishing
Tel: +1.202.416.1908
Email: atourt@osa.org

Orders from Asia Other than Japan, South Korea, or India:

Sung Tinnie, Director of Product Management Group
31 Kaki Bukit Road 3
#06-24 Techlink
Singapore 417818
Tel: +65 6745 5581
Email: stinnie@igroupnet.com

Orders from Europe and Russia:

David Charles e-Licensing
92 ave du General de Gaulle
78600 Maisons- Laffitte France
Tel/Fax: +33.1.39.12.29.29
Email: dc.elicensing@orange.fr

Orders from India:

Globe Publication Pvt. Ltd.
B-13 Local Shopping Complex, Block "A"
Nariana Vihar
New Dehli 110028
India
Tel: +91 11 45055555
Email: osa@globepub.com

Orders from Japan:

Kinokuniya Company Ltd.
Journal Department
3-7-10 Shimomeguro
Meguro-ku
Tokyo 153-8504 Japan
Tel: +81 03.6910.0532
Email: journal@kinokuniya.co.jp

Orders from South Korea:

Shinwon Datanet Inc.
5th floor Shinwon Building
30, World Cup buk-ro 6-gil, Mapo-gu,
Seoul, 121-898 Korea
Tel: +82.2.326.3535
Email: business@shinwon.co.kr

Orders from Latin America or Consortia/Multi-site pricing:

Keith Allen
Deputy Senior Director
OSA Publishing Sales
Tel: +1 202.416.1906
E-mail: kallen@osa.org

OSA's policies on subscription term, pricing, shipping method and claims are noted below:

Subscription Period

All subscriptions are accepted for a one-year term only, on a calendar year basis (January - December). No multiple- year subscriptions are offered. Back issues of the current year will be sent to subscribers who placed subscriptions during the year.

Shipping Method and Rates

Subscriptions to United States, Canada, Mexico, and South America will be sent by surface mail. Subscriptions to countries in Africa, Asia, Europe, Middle East, and Oceania will be sent by air freight. All back issues will be sent by surface mail. Additional rates are charged for shipping outside the U.S. Please see our pricing sheet to determine rates applicable to your country.

Refunds

Requests for refunds will be handled on an individual basis, and if approved, will be prorated, based on the number of unfulfilled issues in the calendar year. Cancellation requests must be received 90 days from receipt of the order (whether direct or via subscription agent). Refunds are subject to a $100.00 cancellation fee per title.

Claims

Missing issue claims will be honored only if received within three months of the journal publication date. Please allow 6-8 weeks post publication before submitting a claim. Send all claim requests to claims@osa.org.

Single Copy Articles and Issues

Single copies of articles from OSA Journals may be ordered through our pay-per-view options on www.opticsinfobase.org or through OSA's customer service team at custserv@osa.org. Single issues are also available.

Back Volumes

OSA offers back volumes for many of our titles. For pricing and availability, please contact us at elec@osa.org.